+90 552 665 37 92
page banner

Questions and answers

Questions and answersHow do I create an order?

If the client orders the tour for the first time, he may face difficulties due to inexperience. As soon as the application has been completed, the company sends an email confirming the order. Also attached to the letter is the ticket number and pin code. These figures indicate that the application has been confirmed. The ticket number and pin should be written down or printed so that the specialist understands what the application is in question.

Travel questions

During the tour, the client can plan to participate in excursions. The company organizes a bus that gathers participants for the trip and then brings back. Therefore, there is no need to pay extra for the transfer. All notifications are sent to the customer's email.

If a customer has checked into a room, do they need to confirm their booking?

There is no need to confirm the booking. The customer is only required to be present at the front desk at the time specified in the application. There is no need to make any calls, to clarify the information. This point is predetermined and does not need clarification.

Do I need to confirm my application by phone?

It depends on the customer's wishes. Employees of the company are always in touch and ready to be useful if necessary.

From which region of Turkey does the company take away on excursions?

Belek Tours takes its customers from Belek.

Do I have to leave my room?

The company picks up customers from the hotels they are staying at. To do this, the full address is provided, as well as the location of the customers. To avoid difficulties, it is recommended to contact managers in advance and clarify the finding of people.

Need to give the room number?

No, you don't have to give the room number. You don't have to. But in cases where there are unforeseen circumstances (delay, malaise), having a room number, managers are easier to navigate among customers. It is also recommended to provide your full name so that the porter can easily find the client's name on the list of people who have settled.

How do I find company employees at the hotel?

It is recommended to wait for a tour bus at the entrance to the hotel. This is where the employee of the company of customers will expect. In some cases, the entrance to the hotel may be prohibited, so you can stay at the barrier next to which the hotel security is on duty. If necessary, we make a voice ad. If the client is delayed, the company's employees should be warned about it.

Do I have to leave my room?

The company picks up customers from the hotels they are staying at. To do this, the full address is provided, as well as the location of the customers. To avoid difficulties, it is recommended to contact managers in advance and clarify the finding of people.

Need to give the room number?

No, you don't have to give the room number. You don't have to. But in cases where there are unforeseen circumstances (delay, malaise), having a room number, managers are easier to navigate among customers. It is also recommended to provide your full name so that the porter can easily find the client's name on the list of people who have settled.

How do I find company employees at the hotel?

It is recommended to wait for a tour bus at the entrance to the hotel. This is where the employee of the company of customers will expect. In some cases, the entrance to the hotel may be prohibited, so you can stay at the barrier next to which the hotel security is on duty. If necessary, we make a voice ad. If the client is delayed, the company's employees should be warned about it.

Belek Tours

Only high quality excursions

Your positive comment is worth more than money